Eligibility for Refund
- Refund Request Timing: You may request a refund within 24 hours of the original purchase date.
- Refund Reasons: Refunds may be granted under the following circumstances:
- Accidental duplicate purchases of the same ebook.
- Technical difficulties preventing access to the ebook.
Non-Eligibility for Refund
Refunds will not be issued in the following scenarios:
- If the refund request is made more than 24 hours after the purchase.
- Once the ebook has been fully downloaded or accessed.
How to Request a Refund
To request a refund, please contact our dedicated customer support team at contact@chidomind.com. Kindly provide your order details and a clear explanation of the reason for your refund request. We will promptly review and respond to your request.
Refund Process
Upon approval of your refund request, we will initiate the refund process. The refund amount will be returned to the original payment method used during the purchase. Please allow 7 to 21 days for the refund to be processed.
Contact Us
If you have any questions or require assistance, do not hesitate to reach out to our customer support team at contact@chidomind.com. We are here to assist you with any inquiries or concerns.
Please note that chidomind.com reserves the right to modify this refund policy as necessary. Any changes will be posted on our website for your reference.